Hello, Thank you for the prompt exchange of my Tilley hat, it's perfect. Next time I will shop before lunch at the Anchorstone rather than after ! Celia ( 19th June 2019 ) On returning home the customer felt the hat she purchased was the wrong size. We advised sending it back to us and we replaced it with the correct size. We always suggest spending time trying on the hats in the shop to ensure the perfect fit.
Many thanks Joe, what an amazing quick service. I will call over tomorrow and pick them up. Jenny ( 13th June 2019 ) We are always making replacement seat backs and bases for clients from faded old originals, but in this case we made some chair seats for the customer who had brought in some old chair frames with no fabric at all !
Dear Joe, Just wanted to say how pleased we are with the bag, it is brilliant thank you. You made the whole process very easy. Jess. ( 4th June 2019 ) A canvas wine bucket in red and navy blue with a house name in personalised embroidery in matching navy blue thread.
A very sprauncy bit of kit.....!!! Looks a treat. Fits a treat. Works a treat. What more is there to say ? Brilliantly designed and constructed by the Dartmouth Canvas Factory. Many thanks. Hope to see you again soon. I will dream up something else we need for the boat because dealing with you both is just so much fun !!!! John ( 30th May 2019 )
The Zip top shoppers are to augment a wonderful Dartmouth Canvas Shopper bag, which is hugely admired around the streets of Knutsford! Thank you, Andy. (29th May 2019)
We have purchased many of your wonderful wine buckets as wedding presents (and for ourselves) and I'd like to do so again but the wedding is on Saturday and we need to leave on Friday - would this be possible? Laura. (28th May 2019) Wine bucket despatched by us First Class the same afternoon.
Just a quick note to send you my sincere thanks and appreciation for the speedy production and delivery of my new embroidered holdall, I wasn't expecting the red stitching and I absolutely love it! I think the bag looks great and I am very happy with it - Thank you !! Daniel. (27th May 2019)
Just a quick note to say my bag has arrived and I am really pleased with it. Great quality and clearly built to last. Have a good weekend. Rob. (10th May 2019) Duffel bag sent out in custom colours.
Hi there, I have one of your duffel bags which I absolutely love. The only thing is the strap/cord has frayed and come apart. I was wondering whether you do repairs ? Many thanks, Heather ( 28th April 2019) Bring the bag in or send it to us and we will replace the rope free of charge, alternatively we can send you the new rope for you to splice in.
Here is a photo of the bags installed, they look great and fit perfectly. Chris. ( 18th April 2019 ) A set of six bags made by us in contrasting colours modified dimensions to fit a particular set of bookshelves.
Excellent day on Saturday. Thanks for letting us have the cushions for the event. Peta ( 9th April 2019 ) A double length gig rowing cushion and two single cushions completed in time for a rowing race.
Thank you for the seat cover which fits perfectly and looks great. Ted. ( 15th March 2019 ) A Director Chair seat and back replacement copied from the tattered remains of the originals.
Thank you very much, the gig cushion is arrived. He looks very good. Fenke ( 9th March 2019 ) A rowing cushion in custom colour sent to a client in Holland as a present for her husband.
Hi Jayne, The bag arrived this am. As always a fab looking product. Good job Girl !! Max. ( 20th December 2019 ) A bag made in custom colours for client.
Dear Jayne, I am very pleased with my duffel bag. When I ordered it, I thought it was a bit expensive. Since receiving it, that's all changed. The quality is far more than I expected and worth every penny. A first for me too , to receive a hand written reply thanking me for my order. Kind regards, Andy. ( 11th December 2019 ) No explanation required !